NEWSLETTER - 29 August 2013

Welcome to our new members

The TTA warmly welcomes the following new members:
ShowMe Pretoria

Your chance to get involved

The TTA has been involved in the soup kitchen for a long time and has recently been involved in a Linen drive programme. We would like to thank all of our members who have taken part in both the projects in the past and would like to encourage you to continue supporting.

We ask that you also assist us in identifying worthy charities in the city that we can look at assisting with the programmes that we have or suggest any other projects we can take on.

For more information on how you can be part of this programmes or to send in suggestion please contact Vanessa on 012 841 2593 or secretary@tshwanetourism.com.

Grading council reveals changes to criteria after review

The Tourism Grading Council of South Africa (TGCSA) has completed its three-yearly review of the grading criteria and minimum requirements (MR) that has seen some changes that will impact four- and five-star establishments.

Now, four-star establishments are no longer required to have a shower screen only. The MR now states that shower curtains are acceptable but they must be laundered after each stay and must be free of stains, tears, holes and mould. Thembi Kunene, Chief Quality Assurance Officer for the TGCSA says assessors will be instructed to check back of house to ensure there is sufficient stock of shower curtains beyond what is just hanging inside the rooms.

Another amendment to bathroom requirements applies to five-star properties, which can now apply for dispensation from the MR of a separate shower and bath. If dispensation is granted, the property will need to clearly stipulate in its marketing collateral as well as the booking confirmation, that it only has a shower or a bath.

Four-star establishments are no longer required to have a 'noiseless mini bar fridge in the room and beverages and snacks available on request from the service'. Now a mini bar only has to be supplied upon request by the guest.

Four- and five-star hotels and lodges are now required to have (minimum) 32-inch (81cm) remote-controlled flat-panel colour television.

Another change is that the self-catering category has been split into two: Exclusive Use Category and Shared Vacation Category. Exclusive Use refers to self-catering accommodation for exclusive use, such as apartments and free-standing residential dwellings. Shared Vacation refers to lifestyle apartments and resorts with onsite or communal facilities and amenities.

Interestingly, some of the anticipated changes did not get much support from the industry during the review process, including the introduction of a six-star or 'five-star deluxe' category. "The overwhelming sentiment from industry was that we should just keep it as five star," says Kunene.

She says the new criteria and requirements balance the expectations with the viability, profitability and sustainability of South African tourism businesses. They were based on feedback from the TGCSA's online review process, which saw over 2 300 people commenting on the criteria. "The revision of the criteria did not only take into consideration industry input but also the various comments we received on the Tourism Update website when we published the criteria for comment. All these comments were considered when the final decisions were made on the criteria," says Kunene.

Source: Southern African Tourism Update Online

E-Tourism Africa Summit speakers announced

Speakers at this year's E-Tourism Africa Summit include representatives from Facebook, Google, TripAdvisor, ZapTravel and Triposo.

The speakers will look at the changing online landscape and how new technologies are transforming the travel industry.

"It's exciting to see how the online travel world is evolving and where the new trends are emerging," said Damian Cook, the CEO of E-Tourism Frontiers, the organiser of the summit.

"Social media and mobile are no longer just hype but hugely important platforms for research, sharing and booking," he said. He cited the rapid growth of review site TripAdvisor as an example. "The online travel world is evolving continuously and it's vital that our tourism sector keeps pace with the changes," said Cook.

The summit will include the judging of the Africa App Quest, sponsored by SA Tourism and Visa. The three finalists will present their apps and delegates will vote for the winner.

"This year's E- Tourism Africa Summit is packed with a line-up of great international speakers and global online brands," said Janine Hutton, SA Tourism Marketing Officer. "It's exciting to see how new travel apps are shaking up the industry and I am also delighted we will have a presentation on Instagram." She said the summit would be opened by Minister of Tourism, Marthinus van Schalkwyk.

It will take place at the Cape Town International Convention Centre from September 9-10.

To register for the summit, email events@e-tourismfrontiers.com

Mangwanani offers Corporate Wellness with a Difference

Mangwanani, the Original African Day Spa, since it opened its doors in 2002, sought to empower and develop the skills of women from disadvantaged backgrounds. The company offers an extensive In-House Skills Training and Development Program that equipped many women with Massage Therapy Skills, among many others.

The spa offers a rare infusion of contemporary wellness therapies with age old African healing rituals and traditions. Mangwanani's impact on the South African market has created a demand for an expansion its services to not just leisure and tourism, but to include Corporate Wellness offerings.

Mangwanani Corporate Wellness Packages cater to all companies, recognising the individual needs of each company's workforce. Packages can be tailor-made to suit different budgets and can include (but are not limited to):

  • Employee Incentives: (spa vouchers, gift hampers, discount vouchers, etc.)
  • Corporate Events (in-spa, conferencing, team buildings, launches, etc.)
  • Wellness Days (on-sight therapists, medical check-ups, partner offers,)
  • Mangwanani Nomadic Spa

The foundation of each Mangwanani Corporate Wellness offering is informed by the significant effects and impact that Massage Therapy has on one's physical, emotional and mental well-being. Corporate Wellness plays a substantial role in establishing a conducive working environment that enhances Employee Relations, Morale and Performance, which in turn lead to increased productivity.

The benefits of On-Sight Massage Therapy go hand-in-hand with Aromatherapy at the Workplace. Scientific evidence revealed that when essential oils are absorbed into the body through the skin, inhaled or used internally they create a certain reaction in the body because of their interaction with the brain. As such, with the brain being affected, Aromatherapy, when administered appropriately can create certain environments that are conducive to concentration, creativity and a positive mind set.

Mangwanani Oils are intricately blended using the healing essence of South Africa's indigenous plants to produce the African Spa Rituals product collection. This collection boasts three fragrance moods:

Calming Almond Oil- Refreshing and Uplifting: This blend infuses coconut, almond and lavender for a pleasantly mild and earthy scent which has a restorative effect on the body and mind.

Revitalising Breathing Essence- Energising and Reviving: Encompassing the magical properties of Frankincense, Eucalyptus, Peppermint and Tea-tree, this product awakens and revives the senses whilst enhancing breathing.

Nurturing Almond Oil- Invigorating & Stimulating: Beautifully fragranced with Frankincense, Patchouli and Rose with Vitamins A, E and minerals, the Nurturing blend restores and enhances relaxation to calm the nerves and manage anxiety.

One of the most popular Mangwanani Corporate Wellness Packages companies with a staff compliment of 100+, at just R150.00 per employee per month includes:
- 1x African Revitalisations Day Spa Birthday Voucher
- Monthly Newsletter & SMS Offers

On an ADHOC basis this package can include the following:

  • Quarterly on-sight Nomadic Spa Team
  • Wellness Days- Medical Nurse Check-ups (Blood Pressure, BMI, Sugar Levels, etc.)
  • Partner Offers
  • Mangwanani Vanity Case Specials such as wellness tips and specials

For bookings, enquiries and more information call Mangwanani on 0860 55 00 55 or email info@mangwanani.co.za.

National Women's Day Celebrations at Freedom Park

Freedom Park, the historic monument outside Pretoria, invited and hosted women from all walks of life to form a human chain on Reconciliation Road linking the Park with its neighbour, the Voortrekker Monument as part of its celebrations for Women's Month.

The event took place on 3 August 2013 and was hosted under the government, "A centenary of women's collective efforts towards sustainable women empowerment and gender equality".

Jiyane said that the concept for the event was initiated by Dameskring, a cultural organisation for Afrikaans speaking Christian women inspired to make a difference in the community and nation. It is planned in partnership with the Voortrekker Monument and the Chaplain General of the South African National Defence Force.

Women from all walks of life formed a two kilometre human chain on the Reconciliation Road linking the two historic monuments to promote the positive messages of prayer, peace, social cohesion and reconciliation. "The event will create awareness of the historical struggles of out women and to highlight women's ability to come together and heal the nation" says Chief Executive Officer Fana Jiyane

Key note address was given by the Minister of Women, Children and People with Disabilities Minister Lulu Xingwana.

Another green initiative from CSIR ICC

In an effort to reduce the amount of plastic waste produced from drinking water previously provided in plastic bottles, the CSIR ICC has moved to providing filtered water in jugs and in water coolers for conference delegates and function guests.

The new solution comprises of filtered water, which is tested regularly, provided in sterilised jugs and water coolers around the building in sufficient quantities. An added bonus is the freshly sliced fruit added to the water jugs which gives the water a fresh and interesting flavour which has thus far proved to be a favourite with delegates.

For those event organisers still wishing to provide their delegates and guests with bottled water the option is still available at an additional cost.

Members meetings - topics, speakers and venues

Should you be interested in hosting a future members meeting or have suggestions for speakers you would like to hear or topics you would like discussed please contact Vanessa at the TTA office or e-mail her on secretary@tshwanetourism.com.

Upcoming industry conferences, exhibitions and events

See what hot entertainment is on in the city

Read the latest Zoo e-News

e-Tourism Africa Summit, 9-10 September, Cape Town

Sports & Events Tourism Exchange Conference & Exhibition, 22-24 October 2013, Durban ICC

IBTM Africa, 28-30 April 2014, Cape Town

International Luxury Travel Market Africa, 28-30 April 2014, Cape Town

World Travel Market Africa, 2-3 May 2014, Cape Town

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