24-hour hotline 0800 029 999
WhatsApp Support Line 060 012 3456
South African Resource Portal – sacoronavirus.co.za
Message from the TTA Board
Dear partners in tourism
Following the welcome announcement by President Cyril Ramaphosa that South Africa will move to Level 1 of lockdown on 21 September 2020, the tourism industry can start gearing itself to make a new start and take steps towards recovery.
The sector has been hard hit; together we have experienced a devastating crisis and there is still a long road ahead. Now, more than ever, tourism businesses and stakeholders need to join forces in rebuilding all tourism sectors.
We are grateful to the Tourism Business Council of South Africa for their tenacity and ongoing lobbying on behalf of the South African tourism industry. The value of their contribution, efforts and collaborative approach cannot be overestimated!
After the painful experiences and lessons of the past months, it is time to take stock, regroup and focus on constructive action. Through collaborative efforts to promote our destinations, there is hope of recovery for individual businesses as well as local, provincial, and national tourism and there is significant potential for tourism to play a role in the economic recovery of the country.
Kindly submit any issues you would like to see addressed by email to secretary@tshwanetourism.com.
The TTA team will continue to keep you updated via WhatsApp messages, emails, the web page, newsletters and the TTA Facebook Page.
We are stronger together and together we shall move forward!
Stay safe and keep communicating.
The Team @ TTA
COVID-19 Questions and Answers
We have a comprehensive Q&A section available to address various questions the travel and tourism industry may have about business relief measures and initiatives during our COVID-19 lockdown.
Recently updated
Level 1 Lockdown Regulations 17 September 2020
President’s Statement on COVID-19 16 September 2020
Government Gazette G43653 GeN 452 25 August 2020
Government Gazette No. 891 17 August 2020
Draft Tourism Recovery Plan
Government Gazette – Directions on risk adjusted strategy for tourism facilities, services and products
COVID-19 – Regulatory Response: The Financial Sector Conduct Authority’s stance on business interruption insurance
Let us assist you
TTA would like assist you in facing challenges during this time and provide support and platforms for a pro-active recovery process. You are encouraged to please share experiences, progress and constructive suggestions that will help to rebuild our industry on e-mail to secretary@tshwanetourism.com to be consolidated into plans for the benefit of all.
Important information
Important telephone numbers
Gender-Based Violence (GBV) Command Centre 0800 428 428 or *120*7867# from any cell phone
Persons with disabilities SMS ‘help’ to 31531
Women Abuse Helpline 0800 150 150
Child line 0800 055 555
SAPS Crime Stop 0860 10111
SMS Crime Line 32211
GBVF-related service complaints (SAPS) 0800 333 177 complaintsnodalpoint@saps.gov.za
National AIDS Helpline 0800 012 322
National Human Trafficking Helpline 0800 222 777
Suicide Helpline 0800 567 567
Important websites
- South African COVID-19 Resource Portal
- South African Government News Agency – SAnews
- World Health Organisation
- The National Institute for Communicable Diseases
- SA National Department of Tourism
- World Tourism Organisation
- Professional Convention Management Association
- Hotel News Now
- Global Business Travel Association
- The Global Association for the Attractions Industry
- SA Tourism COVID-19 FAQs
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