Dear Members,

I used to think that tourism was about places. Discovering, exploring and learning about new cities is one of my favourite things in the world. It is a well-known fact that I will drop everything for a plane ticket to an interesting destination. However, this month I was reminded again that tourism is just as much about people!

In June, we had the privilege of gathering for two truly meaningful moments in our calendar: an exceptionally valuable and fun GMs Meeting at Capital Hotel School, and a deeply energising and delicious AGM hosted at the beautiful Kievits Kroon Gauteng Wine Estate. A huge thank you to everyone who helped organise, attend or support these events. The warmth, excellence and hospitality we experienced were a proud reflection of what Tshwane stands for.

For those who couldn’t attend the AGM, the message was simple but powerful: progress and partnership. We reflected on the success of the Tshwane Showcase, the growing reach of our guide and campaigns, and the strong ties we’re building with institutions like the City of Tshwane, TMPD and our university partners. We also looked ahead — to new training roadmaps, better signage support, insurance discounts, the Golf Day, the Awards, and a 25-year celebration in 2026 that promises to be a milestone for us all.

We also shared some honest insights including the need for stronger member participation to meet our financial and operational goals. Your membership fees, event attendance and active engagement are not just appreciated, they are essential. Together, they create the momentum needed to unlock more benefits, more advocacy, and a bigger platform for all our members to shine.

There was a clear thread running through every conversation at the AGM: this is a team effort. Our members are big and small, each with their own unique character and product offering and there is space at the table for everyone. We urge you to take part, show up, and keep building the kind of tourism industry we all believe in.

So as we head into July, we invite you to keep doing just that. Buy your tickets for the Tshwane Tourism Awards. Book a 4-ball for the Golf Day. Share your training courses. Attend a fellow member’s event. Tshwane is a world-class city and we are stronger when we grow it together!

Warm regards,
Susan Marais
Chairperson, Tshwane Tourism Association

Meet Mpho Matidze: Championing Tourism Growth in Tshwane

At the heart of Tshwane’s vibrant tourism landscape stands Mpho Matidze, a passionate industry leader, educator, entrepreneur, and proud board member of the Tshwane Tourism Association (TTA). With an impressive blend of experience, vision, and community spirit, Mpho plays a pivotal role in shaping the future of tourism in the capital.

Currently serving as a mentor in the tourism industry, Mpho is deeply committed to guiding and nurturing the next generation of tourism professionals. His mentorship extends far beyond theory, equipping young people with practical skills and insights that position them as key contributors in promoting Tshwane to both local and global travellers.

As a TTA Board Member representing the Tour Operators and Travel Agencies Chapter, Mpho actively advocates for the growth and sustainability of this essential sector. His voice on the board ensures that the unique challenges and opportunities within tour operations and travel agencies are brought to the forefront of industry discussions.

Mpho’s career began in the car rental sector, a steppingstone that soon led him to the academic field where he worked as a Lecturer in Tourism. His time in higher education not only deepened his expertise but also ignited a lifelong passion for the industry, one that would eventually evolve into La Luonde Tours, a proudly owned tour company whose name means The Great Warthog in Venda, Mpho’s place of origin.

Having relocated from Venda to Tshwane, Mpho has embraced the city as his second home. His journey in Pretoria has further fuelled his love for the region and its potential as a leading destination. This connection is more than professional,it’s personal.

Outside of his formal roles, Mpho is first and foremost a family man. He takes immense pride in fatherhood and is intentional about instilling the values of travel, heritage, and curiosity in his children. Whether exploring local museums, visiting historical sites, or enjoying a meal at a favorite restaurant in Brooklyn, Mpho sees tourism as more than a career, it’s a lifestyle.

When asked about his favorite places in and around Tshwane, Mpho highlights:

• The Union Buildings – for their historical depth, panoramic views, and symbolic importance.
• Menlyn Mall – a dynamic hub that blends retail, lifestyle, and culture in a uniquely Tshwane way.
• Brooklyn – known for its culinary scene, where he enjoys both family meals and professional meetups.

With leaders like Mpho Matidze steering the vision, Tshwane’s tourism sector continues to thrive with purpose, authenticity, and heart.

The Tshwane Tourism Association (TTA) Board fully supports the Minister of Tourism’s recent statement in response to the updated U.S. Travel Advisory. We echo her assurance that South Africa remains open, welcoming and one of the most rewarding destinations in the world.

Here in Tshwane — South Africa’s safest metropolitan area — tourism continues as normal. Visitors are arriving, enjoying our attractions and being met with the warm, friendly service our city is known for. We acknowledge the safety concerns raised, but we firmly believe this is the time to highlight the incredible good happening across our country — from thriving small businesses and resilient communities to proactive partnerships working to ensure safer tourism.

In Tshwane, we are proud to be at the forefront of solutions. Through the Safest Capital Campaign and the CASI Safety App, we are not just reacting to fear — we are building real, scalable support to help both guests feel safer and staff stay safe.We warmly invite you to be part of the 1-Million Challenge — a collective effort to make Tshwane even safer for all who live, work and visit here.

• Consider registering your team members on the CASI Safety App — because safety truly starts from within.
• Display the QR code where guests can easily scan and download the app.
• Please consider including guest access as part of your room rate or packages — a small gesture with meaningful impact.

Contact the TTA office on admin@tshwanetourism.com to facilitate any one of above processes. If one million people in our city join the app, one in four will become a walking, talking safety connection, helping us respond faster, support each other better and promote peace of mind for all.

The last thing our industry needs is further fearmongering. Let’s replace fear with facts, panic with preparation and uncertainty with united action. Together, we can show the world that Tshwane is not only a beautiful place to visit — it is a safe, welcoming one too.

On Thursday, 19 June 2025, members of the Tshwane Tourism Association (TTA) gathered at the beautiful Kievits Kroon Country Estate for the highly anticipated Annual General Meeting (AGM). The event was well attended by tourism professionals, business owners, and stakeholders from across the city, all eager to reconnect, reflect and refocus on the future of tourism in Tshwane.

The serene surroundings of Kievits Kroon provided the perfect setting for a productive and inspiring afternoon. Guests enjoyed the estate’s warm hospitality, winter sunshine, and a relaxed yet professional atmosphere that encouraged meaningful networking and collaboration.

TTA Chairperson, Susan Marais, opened the AGM with a warm welcome and a comprehensive update on the Association’s key projects and achievements. She spoke passionately about the growth of the Tshwane Tourism Awards, the positive impact of industry partnerships, and shared exciting plans for upcoming events – including the TTA Golf Day, scheduled for 2 September 2025.

Financial insights were presented by TTA Treasurer, James Martin, who provided members with a clear and transparent update on the Association’s financial health and future plans for sustainable growth.

A highlight of the programme was a guest presentation by Sunelle van Heerden, Business Developer at Hospitality Chatbot Solutions. Her talk, “Transforming Hospitality Communication and Operations with Chatbots,” offered valuable insights into how technology can streamline customer service, boost bookings, and enhance guest experiences within the tourism and hospitality sectors.

The formal proceedings were followed by a relaxed networking session over light refreshments, allowing members to share ideas, build new relationships, and reflect on the shared purpose of promoting Tshwane as a top tourism destination.

The 2025 AGM was a powerful reminder of the strength of collaboration, the importance of innovation, and the continued dedication of those who work tirelessly to grow and support tourism in our city.

Acrobranch | Midweek Madness for Corporates & Schools – 50% OFF!

Tired of boardroom blues or classroom yawns? It’s time to swap the walls for treetops! Get 50% OFF your 2-hour treetop adventure at any of our 12 Acrobranch Parks across South Africa! Use/Mention promo code: AcroMad50 at checkout and let the fun begin!

Optional Add-On Activity:

Upgrade your Treetop experience with our Group Development Games (Lawn Games) – 1 hour of trust-building, leadership-sharpening, communication-boosting team fun!

Only R70 per person – the ultimate add-on for stronger teams & better vibes!

Offer valid:

Monday to Friday & Sundays

(Monday & Tuesday bookings by special request – min. 25 people. Wednesday – Friday & Sunday – no minimum group size required)

Book by 30 August for adventures until 30 November 2025

Call us: 021 201 1121

Book online: www.acrobranch.co.za

Min. Age: 3 Yrs+ & Adults

Where can you branch out?

Northwest – Rustenburg (The Farmyard on Rainhill Farm)

Gauteng – Pta North, Garsfontein (Tierpoort), Centurion (The Big Red Barn), Melrose, Modderfontein, Casalinga (Muldersdrift)

KZN – Pietermaritzburg (KZN Botanical Garden), Hillcrest (Morewood Farm)

Are you ready to transform the way you plan, manage, and execute events? Whether you’re just starting out, seeking to sharpen your skills, or looking to transition into the dynamic world of event management, the Event Architecture® Principles of Event Management in Practice (EAPoEMiP) program offers a one-of-a-kind learning experience designed for real-world impact.

Developed by Conference Consultancy South Africa (Pty) Ltd, this 6-month online program blends international standards with nearly 30 years of practical experience. With a focus on tactical application rather than theory, the course guides participants through every critical phase of event planning, from concept to execution — using structured modules, expert guidance, and hands-on assignments. This is more than just a course, it’s a steppingstone to becoming a Certified Event Architecture Practitioner (CEAP), positioning you for success in one of the most vibrant and rewarding industries.

Read more… 

For more information visit www.eventschool.co.za, email lashika@eventschool.co.za, call 060 828 9140

We are thrilled to invite you to the first-ever Tshwane Tourism Golf Day, a celebration of business, leisure, and the vibrant tourism community in the capital city!

This exciting event is designed to create a fun and sustainable networking platform for all tourism industry stakeholders. It’s more than just a day on the greens, it’s a chance to connect, collaborate, and unwind in a beautiful setting.

Event Details:

• Date: 2 September 2025
• Venue: Wingate Country Club
  539 Norval Street, Wingate Park, Pretoria
• Shotgun Start: 11:00 AM
• Format: 4-Ball Alliance Stableford (Best 2 scores to count)

4-Ball Entry: R5 500.00

Includes:

• Welcome Drin
• Green Fees
• 2 Golf Carts
• Golf Shirts
• Halfway House Meal
• Dinner
• Gift Bag
• T-Box Sponsorship Opportunities:

  Premium T-Boxes (1, 9, 10, 18 & Putting Green):

  • R4 000.00 (Includes lunch for 2)

  All Other T-Boxes:

  • R3 500.00 (Includes lunch for 2)

  Tshwane Tourism Association members enjoy R500 discount on T-Box prices!

  Executive Sponsorship Packages:

  Package	Price	Inclusions
  Golf Cart Partner	R40 000.00	1 x 4-Ball + 1 x Premium T-Box
  Golf Shirt Partner	R40 000.00	1 x 4-Ball + 1 x Premium T-Box
  Dinner Partner	R30 000.00	1 x 4-Ball + 1 x Standard T-Box
  Halfway House Sponsor	R25 000.00	1 x 4-Ball + 1 x Standard T-Box
  Photography Sponsor	R20 000.00	1 x 4-Ball + 1 x Photo Booth
  Goody Bag Sponsor	R15 000.00	1 x 4-Ball + Branding at Registration Area

  Ready to Participate?

  Email juanita@silvercrestevents.co.za

  Let’s tee off to great conversations, strategic partnerships, and a day to remember!
  We can’t wait to welcome you to the Tshwane Tourism Golf Day!

The wait is over! Tickets for the prestigious Tshwane Tourism Awards 2025 are officially live and available, and you’re invited to be part of a night that celebrates excellence, innovation, and the vibrant spirit of tourism in our capital city.

Date: 16 August 2025
Venue: Batter Boys Village, Montana
Dress Code: Elegant Glamour
Theme: Welcome to the Wildest Capital

This year’s ceremony promises to be unforgettable, with a dazzling evening of recognition, entertainment, and powerful networking moments among the city’s top tourism businesses, industry leaders, and influencers.

Whether you’re a nominee, a tourism stakeholder, or a passionate supporter of local travel and hospitality, this is your chance to walk the red carpet and raise a glass to those who make Tshwane shine!

Get your tickets now: www.tshwanetourism.com/awards 

Limited seats available – don’t miss out!
Let’s come together to honour those who help position Tshwane as a destination of choice and a place worth exploring.

In tourism and hospitality great service doesn’t happen by accident, it’s built through confidence, consistency and continual learning. That’s why TTA is proud to launch a monthly Training Calendar for our members.

Whether you run a boutique guesthouse, a large hotel group, or an activity-based experience, we’ll be sharing a range of short courses and in-depth programmes every month. Expect options for front-line staff, kitchen and cleaning teams, management, and more, with training suited to both smaller operations and bigger establishments.

Here are this month’s featured offerings:

Future of Hospitality Workshop

Date: 29 July 2025
Venue: Town Lodge Menlopark
Cost: R1500 per person (includes a light lunch)
Group Discount: 10% off for 3+ attendees from the same hotel
Provider: The Adventure Institute in partnership with the Pretoria Bucket List
Bookings: francois@adventureinstitute.co.za

That elevate everyday service into something extraordinary. Ideal for staff at all levels — from reception to housekeeping to management.

EAPoEMiP (Event Architecture® Principles of Event Management in Practice)

Duration: 6 months (online)
Start Date: O1 September (Applications closes 18 August 2025)
Cost: R21,320 (payment plans available)
Provider: Conference Consultancy South Africa
Learn more / apply: eventschool.co.za

This award-winning, internationally aligned course is perfect for hospitality professionals who want to generate in-house events, reduce low-season dependency, and work better with event clients. Delivered in collaboration with global learning tech experts.

Food & Beverage Service Attendant Programme

Provider: Capital Hotel School
Format: Practical, in-person (duration by arrangement)
Bookings: info@capitalhotelschool.co.za

A hands-on programme focused on upskilling your food & beverage staff. From professional greetings to upselling and table etiquette, this course boosts team confidence and elevates guest satisfaction where it matters most — on the floor.

Food Handler Programme

Provider: Capital Hotel School
Format: Hands-on training
Bookings: info@capitalhotelschool.co.za
Includes:

• Personal hygiene & food safety training
• Basic prep: breakfast, salads, sandwiches, gourmet burgers
• Guest service module
• Bonus: Chef’s knife + utility knife for each participant

Perfect for kitchens of all sizes — and fully compliant with South African legislation.

Want to feature your training?
We’re looking for more high-impact, practical training to add to our calendar. If you’re a training provider or TTA member with an offering to share, let us know!

Let’s keep building a tourism industry that’s not only beautiful — but brilliant at service, too.

Raise the Bar – One Confident Team Member at a Time

Exceptional guest experiences start with exceptional service – and that begins with confident, capable staff. At Capital Hotel School, we know what it takes to turn everyday service into something memorable.

That’s why we’ve launched the Food & Beverage Server Attendant Programme, specifically designed to elevate the guest service experience in your establishment.

This industry-relevant, hands-on training focuses on upskilling your food and beverage attendants in key areas that directly impact guest satisfaction and your bottom line. Whether you’re onboarding new staff or strengthening the skills of your existing team, this practical, in-person programme delivers where it matters most: on the floor, with guests, in real time.

What Your Staff Will Learn:

• The correct and professional way to greet and welcome guests
• Effective guest seating etiquette that creates a lasting impression
• How to “romance the menu” – turning menu reading into an experience
• The right way to take and handle orders with accuracy and charm
• Professional techniques to clear tables without disrupting guests
• Proper and elegant beverage service techniques

Stand out from the rest by investing in service excellence – because memorable guest experiences begin at the table!

Contact Capital Hotel School today for more information at sales@capitalhotelschool.co.za

Whether you’re running a guest house, restaurant, hotel or canteen – food safety training is not just important, it’s required by South African legislation. That’s why we’re excited to introduce our Occupational Certificate: Food Handler Programme at Capital Hotel School – a dynamic, hands-on programme designed to equip your kitchen staff with essential skills and compliance-ready knowledge.

From personal hygiene and food safety principles to basic cooking techniques and professional guest interaction, this programme offers a well-rounded foundation for any aspiring food handler or junior kitchen staff member. And yes, it goes beyond the kitchen too; with a bonus module in guest service to help your team confidently connect with customers.

What’s Included:

• A chef’s knife + utility knife for every participant
• 1-day Food & Beverage Service Attendant training
• Practical skills in breakfast prep, sandwiches, salads, and gourmet burgers
• Core training in food safety, hygiene, and kitchen protocols
• Customer service skills like greeting guests and beverage service basics

Give your team the tools to succeed and your business the professional edge it deserves.

Contact Capital Hotel School today for more information at sales@capitalhotelschool.co.za

Looking for the perfect way to unwind, recharge, and indulge in some much-needed self-care? Step into the world of Mangwanani African Spa, South Africa’s premier destination for luxury pampering and authentic African wellness.

Whether you’re celebrating a special occasion, planning a corporate event, or simply treating yourself to a well-deserved break, Mangwanani offers the ultimate spa experience, blending culture, relaxation, and rejuvenation like no other.

Why Mangwanani?

• Award-winning full & half-day spa packages
• Authentic African-inspired therapies & massages
• Custom group bookings and team-building experiences
• Beautiful spa locations across South Africa – from serene riverside retreats to stylish urban escapes
• On-site spa experiences available at your private venue

And because thoughtful gestures matter – gift vouchers are also available, making it easy to spoil someone special.

Join the thousands who have already discovered the magic of Mangwanani. Isn’t it time you did too?

Mangwanani River Valley: 010 822 8539
Mangwanani Royal Elephant: 012 658 8000
Bookings: 087 809 0055 / 0860 55 00 55
WhatsApp: 076 888 2463
www.mangwanani.co.za

Call now to book your appointment and begin your journey to total relaxation.

There’s no shortage of energy in the Capital this winter! From wine festivals to vinyl fairs, nature trails to food pairings — Pretoria is alive with things to see, do and savour.

Thanks to our friends at The Pretoria Bucket List, we’re proud to share this curated July Events Calendar highlighting some of the best happenings across the city. Whether you’re a local looking for weekend plans or a venue ready to host more feet through your door, this is a celebration of everything Tshwane has to offer.

Highlights include:

• South Africa vs Italy at Loftus (4 July)
• Cullinan Winter Wine Festival (5 July)
• Trail runs, tastings, and live experiences throughout the month
• 702 Walk the Talk (27 July) — proudly hosted in Pretoria!

Use these events as a conversation starter with guests, a staff outing idea or simply a reminder that we live and work in one of the most vibrant cities in South Africa.

Let’s support each other, share these experiences — and keep our city moving.

On 11 June 2025, Capital Hotel School in partnership with the Tshwane Tourism Association (TTA) Hotel Chapter proudly hosted the Tshwane GMs Luncheon on campus – an afternoon that brought together general managers and senior professionals from across the hospitality industry.

The event was more than just a gathering; it was a dynamic platform for learning, networking, and collaboration. Attendees enjoyed meaningful discussions led by expert guest speakers, who covered a wide range of relevant topics including legal compliance, digital innovation, and operational excellence in hospitality.

The atmosphere was one of genuine connection and shared purpose, with lively conversations, fresh ideas, and plenty of laughter around the tables. The well-received venue setup, exceptional food, and warm hospitality helped create a memorable experience for all.

Special thanks go to our special guests and speakers for their valuable insights:

• Paul Rothman: Director of Operations – SEESA | paulr@seesa.co.za
• Murray Hand: Labour Legal Advisor – SEESA | murray@seesa.co.za
• Annelien Breed: Executive Director – Consolidated Employers’ Organisation (CEO) | annelien@ceosa.org.za
• Carl Ranger: Head of Training – Consolidated Employers’ Organisation (CEO) | carl@ceosa.org.za
• Sunelle van Heerden: Business Developer – Hospitality Chatbot Solutions | sunelle@hospitalitychat.net
• Corné Ellis: Digital & Social Media Strategist – Hospitality Chatbot Solutions| cornelia@chillimedia.co.za

Be sure to keep an eye out for details about the next GM event – we can’t wait to connect again!

or more information, contact Capital Hotel School sales@capitalhotelschool.co.za |  www.capitalhotelschool.co.za regarding training requirements or contact the Tshwane Tourism Association at admin@tshwanetourism.com | www.tshwanetourism.com.

We are proud to announce that Bill Harrop’s “Original” Balloon Safaris has been named a 2025 Global Excellence Awards Winner for Excellence in Tourism (Attraction) – South Africa. This prestigious global recognition celebrates our commitment to delivering exceptional guest experiences, promoting responsible tourism, and showcasing the natural beauty of the Magalies River Valley.

With over four decades of heritage, we’ve welcomed thousands of guests from around the world to experience the magic of sunrise ballooning. This award reflects the dedication of our entire team, from pilots and crew to hospitality and support staff, who ensure every flight is safe, seamless, and unforgettable.

Being listed among the world’s top tourism experiences is an incredible honour. We’re grateful to our guests, partners, and community for helping us reach new heights, quite literally!

Here’s to more sky-high adventures ahead!

www.balloon.co.za
E-mail: Nadia@balloon.co.za
Tel: 083 443 2661

There’s no better way to slide into the weekend than with a glass of wine in hand and the comforting aroma of fire-grilled bites in the air. Join us every Friday from 4–6PM at Menlyn Boutique Hotel for our signature Pallets & Plates afternoons, where flavour, fire, and fine wine come together in effortless harmony.

Each week, we feature a different wine farm, giving you the chance to explore a new vintage or varietal while indulging in flame-kissed small plates designed to complement every sip.

What to Expect:

A curated selection of bold, expressive wines

Freshly prepared open-fire plates full of flavour

A relaxed, sophisticated setting to unwind in style

Why You’ll Love It:

No reservations needed—walk-ins are always welcome

Perfect for post-work wind-downs or spontaneous gatherings

New wines every week = a fresh experience every time

So Subtle Fridays are all about enjoying the good things—good wine, good food, and even better company. No fuss. Just flavour, fire, and feel-good Friday vibes.

For more information visit Instagram,email marketing@whleisuregroup.co.za,

call 084 508 9752

Pretoria is proud to welcome the Walk the Talk event to our city for the second time! We couldn’t be more excited! As a city committed to safety, celebration and shared public space, this event is a golden opportunity to showcase everything we love about our capital.

Date: Sunday, 27 July 2025

Start Location: Freedom Park Heritage Site
Finish: Southern Lawns of the Union Buildings
Distances: 4 km, 6.7 km (Mandela tribute), and 8 km
Theme: Walk the Talk – in your own way, with your own voice

Formerly a Johannesburg-based event, Walk the Talk has officially moved to Pretoria in 2024 and we see this as more than just a one-day occasion. It’s a step in the right direction for attracting high-profile public events to Tshwane and a chance for our members to show how welcoming, vibrant and visitor-ready our city truly is.

We’d love to encourage all TTA members to:

• Enter as individuals or teams (staff entries can double as team building!)
• Share the event with your guests and networks
• Use the occasion to highlight your local offerings (breakfast specials, walking-distance stays, post-walk activities)

Let’s make this a warm welcome for the organisers, and a strong statement that Pretoria is ready to walk the talk and host more  events like this in future.

Enter or find more info at: www.walkthetalk.co.za 

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